This Privacy Policy explains how Taonga By Mike (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you use our website, contact us, or purchase from our online store.
We aim to comply with New Zealand’s Privacy Act 2020 and the Information Privacy Principles.
What information we collect
Depending on how you use the site, we may collect:
- Contact details (e.g., name, email address, phone number) when you message us or place an order.
- Order details (e.g., items purchased, shipping address, delivery notes).
- Payment information is processed by our payment providers (e.g., Ecwid/Stripe/PayPal). We do not store full card details on our servers.
- Account/forum information (if you create an account), such as username and login activity.
- Website usage data such as IP address, device/browser type, pages viewed, and approximate location (via cookies/analytics).
- User content you submit (e.g., testimonials, forum posts, uploaded images), if applicable.
How we collect it
- When you type it into forms (contact, checkout, testimonials, forum registration).
- When you purchase through our online shop.
- Automatically via cookies and similar technologies (see “Cookies” below).
How we use your information
We use personal information to:
- Provide products and services, including processing orders and delivery.
- Respond to enquiries and provide customer support.
- Send order confirmations and important service messages.
- Improve our website, products, and customer experience.
- Maintain security, prevent fraud, and protect our website and customers.
- Send marketing messages only if you have opted in (you can opt out anytime).
Who we share information with
We may share information with trusted service providers only when needed, such as:
- E-commerce platform (e.g., Ecwid) to run the online shop and manage orders.
- Payment processors (e.g., Stripe/PayPal) to process payments securely.
- Shipping/courier services to deliver your order.
- Website/IT providers (hosting, security, spam protection).
- Analytics providers (e.g., Google Analytics) to understand site performance.
Some providers may store or process information outside New Zealand. Where this happens, we take reasonable steps to ensure your information is protected.
We may also disclose information if required by law, or to protect rights, safety, and security.
Cookies and analytics
Cookies are small files stored on your device. We may use cookies to keep the site working properly, remember preferences, and understand how the site is used.
You can disable cookies in your browser settings, but some parts of the site or store may not work properly.
How we store and protect your information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. This includes using reputable hosting, access controls, and security updates.
No online service is 100% secure, but we work hard to keep your information safe.
How long we keep your information
We keep personal information only as long as needed for the purposes described above, including legal, accounting, or dispute-resolution requirements. When no longer needed, we securely delete or anonymise it.
Your rights
Under the NZ Privacy Act, you can request access to, or correction of, personal information we hold about you. You can also unsubscribe from marketing at any time.
To request access or a correction, contact us using the details below.
Children’s privacy
Our site is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.
Links to other sites
Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.
Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
Contact us
If you have questions about this Privacy Policy or your personal information, contact:
- Business: Taonga By Mike
- Email: [admin@taongabymike.co.nz]
- Location: [Waihi, New Zealand]